1. GDPR Compliance Commitment
LIENGO IPTV is fully dedicated to upholding the data protection and privacy standards established by the General Data Protection Regulation (Regulation (EU) 2016/679 - "GDPR") for all European Union (EU) and European Economic Area (EEA) residents accessing our services.
EU Resident Notice: If you reside within the European Union, you enjoy specific statutory rights regarding how your personal information is gathered, managed, and safeguarded.
2. Core Principles of Data Processing
We process all user information in strict accordance with Article 5 of the GDPR:
- Lawfulness, Fairness, and Transparency: Personal data is processed fairly, lawfully, and in an open manner.
- Purpose Limitation: Collected solely for provisioning IPTV subscriptions, billing verification, and technical assistance.
- Data Minimization: We request only the minimal data required (WhatsApp contact, device type, and country).
- Accuracy: Customer records are kept updated upon request.
- Storage Limitation: Inactive account data is not retained indefinitely.
- Integrity and Confidentiality: Data is secured using modern cryptographic protection.
3. Your Statutory Rights Under the GDPR
Articles 15 through 22 of the GDPR provide EU citizens with the following fundamental rights:
- Right to Access (Art. 15): You have the right to obtain a copy of all personal records we hold regarding you.
- Right to Rectification (Art. 16): You may request the prompt correction of inaccurate or incomplete contact information.
- Right to Erasure / "Right to be Forgotten" (Art. 17): You may request the permanent deletion of your data from our database (
iptv.db).
- Right to Restriction of Processing (Art. 18): You may request a pause on processing under certain circumstances.
- Right to Data Portability (Art. 20): You may receive your data in a structured, commonly used, and machine-readable format (JSON/CSV).
- Right to Object (Art. 21): You may object to data processing based on legitimate interests at any time.
4. Lawful Basis for Processing
Our processing activities rely upon:
- Contractual Performance (Art. 6(1)(b)): Delivering IPTV streaming playlists, configuration links, and account credential management.
- Legitimate Interests (Art. 6(1)(f)): Protecting our network infrastructure against fraud, unauthorized multi-room piracy, and cyberattacks.
5. International Data Transfers
Where data is handled outside the European Economic Area, LIENGO IPTV applies appropriate safeguards ensuring a level of data protection equivalent to EU standards, in harmony with Moroccan National Data Protection Authority (CNDP) Law 09-08 standards.
6. Exercise Your GDPR Rights & DPO Contact
To exercise any of your GDPR rights, or if you have questions regarding our European data handling practices, please submit a request to our Data Protection Officer: